Customer relationship management (CRM) is a widely integrated strategy for dealing with a company's relationships with customers, clients and revenue leads. It includes using technology to arrange, improve, and connect business processes—principally revenue activities
Available on the market you can find a lot of CRM solutions; always select the best among them such that it matches your organization's need.
CRM lower your costs of the organization and improve the profit.
1) Quality and efficiency
2) Decrease in overall costs
3) Decision support
4) Enterprise ability
5) Customer Attention
6) Increase profitability